Welcome to Adlyfe Health Help & Support. We are here to assist you with using the Adlyfe Health app and its healthcare services, including registration, appointments, health records, medical reports, health tracking, and account-related requests.
How can we help you?
- Account & Login: Help with registration, OTP, login issues, profile updates, or account deletion.
- Appointments & Healthcare Services: Assistance with doctor appointments, consultations, laboratory tests, scans, counselling, and other available healthcare services.
- Health Records & Reports: Help with viewing, uploading, or managing medical records, health reports, photos, and documents.
- Health Features: Assistance with health tracking, symptoms, vitals, family profiles, child profiles, and other available health features.
- Technical Issues: Help with app errors, crashes, notifications, login problems, or features that are not working as expected.
- Privacy & Data: Assistance with personal-data access, correction, deletion, or other privacy-related requests.
Before You Contact Us
Before contacting support, please:
- Make sure you are using the latest version of the Adlyfe Health app.
- Check that your internet connection is working properly.
- For login or OTP issues, confirm that your registered mobile number is correct.
- For appointment-related issues, keep your booking or appointment details available.
- When reporting a technical issue, provide your device model and a brief description of the problem. Screenshots may also help us resolve the issue faster.
Contact Adlyfe Support
Our support team is available during the following business hours:
Monday to Saturday: 9:00 AM – 6:00 PM IST
Excluding public holidays
Support & Privacy Email: admin@advamed.in
For medical emergencies, please contact your local emergency services or visit the nearest hospital. Adlyfe Health Support does not provide emergency medical care.
Privacy & Data Requests
For requests relating to your personal information, account deletion, data correction, privacy concerns, or other data-protection matters, please contact:
admin@advamed.in
We may request reasonable information to verify your identity before processing certain requests.