Last updated: 2026-09-28T18:49:22+05:30

Privacy Policy

Effective Date: 28 September 2026

Adlyfe ("Adlyfe", "we", "us", or "our") operates the Adlyfe mobile application, related websites, and connected healthcare services (collectively, the "App" or "Services").

This Privacy Policy explains how we collect, use, store, protect, and share personal information, including health and medical information, when you use the App.

The App is intended for users in India. We seek to comply with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023 and applicable rules, as they apply to our processing activities.

This Privacy Policy is also intended to provide the disclosures required for distribution through Google Play and the Apple App Store. Store approval depends on the App's actual implementation, store declarations, permissions, SDKs, and other applicable requirements.

1. Company Information

App: Adyfe

Legal Entity: Adlyfe

Website: https://www.advamed.in/

Privacy Email: admin@advamed.in

Registered Address:

Kohinoor Dhaba, Ambala - Chandigarh Expy, Near GANGA NURSERY, Panchsheel Enclave, Zirakpur, Punjab 140603, India

For privacy questions, data requests, account deletion requests, or complaints, you may contact us at admin@advamed.in.

2. Information We Collect

We collect information that you provide directly, information generated through your use of healthcare services, and limited technical information required to operate and secure the App.

The information collected depends on the features and services you use.

2.1 Account and Profile Information

We may collect:

3. Family and Child Profiles

The App may allow parents or legal guardians to create and manage profiles for children or other family members.

Depending on the applicable service and the child's age, a parent or legal guardian may provide information relating to the child.

Schools may also provide or manage information required for school-related services.

Child or family information may include:

Where required by applicable law, appropriate parental or guardian authorization or consent will be obtained for processing children's personal information.

4. Age Groups and Health Programmes

Adlyfe may provide different content, assessments, programmes, and services according to the user's applicable category or age group.

These may include:

The information displayed and collected may vary depending on the programme or service selected.

5. Health and Medical Information

Adlyfe is a healthcare application and may collect and process health and medical information necessary to provide the Services.

Depending on the features used, this may include:

Health Measurements

Medical Information

Women's Health

Children and School Health

Uploaded Health Information

Users may upload:

We process health and medical information to provide healthcare and related Services.

We do not sell health information and do not use health information for advertising or targeted advertising.

6. Camera, Photos and Documents

The App may allow you to use your device camera or photo/document functionality to:

Camera or photo access is used when required for an applicable feature.

7. Login and Account Security Information

We may process:

OTP information is used to authenticate and secure your account.

We do not use OTPs for advertising purposes.

8. Location Information

Adlyfe does not collect or store your device's precise GPS location or latitude/longitude through the App.

The App does not require location permission to provide its core Services.

9. Bookings and Healthcare Services

When you use healthcare services through the App, we may collect information relating to:

10. Doctor and Healthcare Provider Access

When you book or use a healthcare service, the relevant doctor or healthcare provider may access information necessary to provide that service.

This may include:

Doctor access is intended to be limited to information relevant to the service or booking.

Doctors do not automatically receive unrestricted access to every record in your account.

11. Parent and Guardian Access

Where a parent or legal guardian creates or manages a child's profile, the parent or guardian may access information associated with that child's profile and applicable healthcare services.

The extent of access may depend on the profile, programme, service, and applicable legal requirements.

12. School and School Administrator Access

For school-related services, authorised school administrators may access information necessary for the relevant school service.

School access is limited to information related to the applicable service.

School teachers do not receive unrestricted access to a user's complete health or medical record through the App.

School administrators and other authorised school personnel only receive access where necessary for the relevant school-related service and according to the access permissions implemented by the App.

13. How We Use Personal Information

We may use personal information to:

  1. Create and manage user accounts.
  2. Verify users through OTP or other authentication mechanisms.
  3. Provide healthcare and related services.
  4. Display age-appropriate or programme-specific information.
  5. Manage child and family profiles.
  6. Store and display health records.
  7. Store and display uploaded medical documents.
  8. Provide health assessments and screening services.
  9. Manage doctor and healthcare bookings.
  10. Provide laboratory, diagnostic, counselling, nutrition, pharmacy, and other applicable services.
  11. Allow relevant healthcare professionals to provide booked services.
  12. Provide school-related healthcare services.
  13. Provide pregnancy, fertility, IVF, and women's-health programmes.
  14. Send OTPs.
  15. Send appointment and booking notifications.
  16. Send health reminders.
  17. Send general service-related notifications.
  18. Respond to customer-support requests.
  19. Maintain and secure user accounts.
  20. Detect and investigate technical problems and security incidents.
  21. Diagnose application crashes and technical errors.
  22. Maintain system performance and reliability.
  23. Comply with applicable legal requirements.
  24. Process account deletion and privacy requests.

14. Push Notifications

If you enable notifications, the App may send:

You can manage notification permissions through your device settings.

The App does not use health information for targeted advertising notifications.

15. Firebase Services

The App uses certain Firebase services for technical operation and reliability.

Firebase Cloud Messaging

We use Firebase Cloud Messaging (FCM) to deliver push notifications.

Depending on the implementation, FCM may process information such as:

Firebase Crashlytics

We use Firebase Crashlytics to identify, diagnose, and resolve application crashes and technical problems.

Crashlytics may process technical diagnostic information such as:

We do not use Firebase Analytics or advertising SDKs as part of the current App implementation.

16. Information Sharing

We do not sell your personal information.

We may share information when necessary to provide the Services, including with:

Healthcare Providers

School Services

Authorised school administrators may receive information required for school-related services.

School teachers do not receive unrestricted access to the user's health or medical records.

Technical Service Providers

We may use service providers that assist us with:

Legal and Regulatory Purposes

We may disclose information when required or permitted by applicable law, including to:

Business Transactions

If Adlyfe undergoes a merger, acquisition, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

17. Payments

The App currently supports payment arrangements such as:

The App does not currently use an online payment gateway to collect payment credentials.

We do not collect or store:

If payment functionality changes in the future, this Privacy Policy will be updated as appropriate.

18. Advertising and Sale of Data

Adlyfe:

Health information is processed to provide healthcare and related Services.

19. Data Storage and Hosting

Our application, database, and related information are hosted using Hostinger infrastructure in India, based on our current deployment.

Personal information may be stored in application databases, file-storage systems, backups, and technical systems required to operate the Services.

Access to stored information is restricted according to applicable user, administrator, healthcare-provider, and school-service permissions.

20. Data Security

We use administrative, technical, and organisational measures intended to protect personal information.

Our current security measures include:

We do not currently provide two-factor authentication beyond the authentication mechanisms implemented by the App.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Users should protect their devices, passwords, and OTPs and should not share authentication credentials with others.

21. Data Retention

We retain personal information while the user's account and applicable Services remain active.

When a user requests account deletion, the account enters the deletion process described below.

22. Account and Data Deletion

Users can initiate account deletion from within the App.

Users may also initiate an account deletion request through our external account-deletion webpage:

https://docon.sistagging.com/delete-account

After a valid account-deletion request is initiated:

  1. The account enters the deletion process.
  2. The account remains in the deletion process for 7 days.
  3. During this period, the user may follow any available cancellation or recovery process provided by the App.
  4. After the 7-day period, the account and associated personal information are permanently deleted.

This includes applicable:

We do not retain a separate permanent copy of the user's account information after the deletion process is completed, except for technical information that may be independently generated and retained by third-party services according to their respective privacy practices.

23. Privacy Rights

Subject to applicable law, users may have rights relating to their personal information, including rights to:

Where required, we may verify the identity of the person submitting a request.

Requests can be submitted to:

admin@advamed.in

24. Children's Privacy

Adlyfe provides features that may be used for children and students.

Child profiles may be created or managed by:

Where required by applicable law, appropriate parental or guardian authorization or consent will be obtained before processing a child's personal information.

We collect children's information only to provide the applicable healthcare, assessment, school, family, or related Services.

Children's information is not sold or used for targeted advertising.

Parents or legal guardians may contact us regarding a child's information at:

admin@advamed.in

25. International Data Processing

Our primary application and database hosting is configured in India using Hostinger infrastructure.

Some third-party technical providers, such as Firebase services, may process technical information in locations determined by those providers.

Where information is processed outside India, we take applicable contractual, technical, and organisational measures required by applicable law.

26. Third-Party Services and Links

The App may use or link to third-party services.

Current technical third-party services include:

Healthcare providers, laboratories, clinics, schools, and other service providers may also participate in services requested through the App.

Third-party services may have their own privacy policies and terms.

We are not responsible for privacy practices of third-party websites or services that we do not control.

27. No HealthKit or Health Connect Integration

Adlyfe does not currently integrate with:

The App therefore does not obtain health information from these platform health repositories.

28. No Location Tracking

Adlyfe does not currently collect precise device GPS location or continuously track users' location.

The App does not require location permission for its core functionality.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

When we make material changes, we will update the effective date and, where required, provide additional notice or obtain consent.

The latest version will be made available through the App and our website.

30. Contact Us

For privacy questions, access requests, correction requests, deletion requests, children's privacy concerns, or complaints:

Adlyfe

Email: admin@advamed.in

Registered Address:

Kohinoor Dhaba, Ambala - Chandigarh Expy, Near GANGA NURSERY, Panchsheel Enclave, Zirakpur, Punjab 140603, India